Privacy Policy
Last updated: September 20, 2026
Ink & Thanks ("we," "us," or "our") operates https://www.inkthanks.com/ and provides handwritten client-appreciation card services from Calgary, Alberta, Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information.
By using our website or services, you agree to this policy. If you do not agree, please do not use the site or submit personal information to us.
1. Who we are
Ink & Thanks
Calgary, Alberta, Canada
Email: contact@inkthanks.com
Phone: +1 (403) 633-6644
2. Information we collect
We may collect:
Information you provide
- Name, email address, phone number, and message content when you use our contact or quote forms
- Business name and role (for example, realtor, broker, advisor) when you inquire about services
- Client lists and mailing details you supply so we can prepare and mail cards (names, addresses, occasion notes, and message instructions)
- Billing and payment details when you place an order (processed by our payment providers where applicable)
Information collected automatically
- Device and browser type, IP address, approximate location, pages visited, and referring URL
- Cookies and similar technologies used for site function, analytics, and security
We do not knowingly collect personal information from children under 13.
3. How we use information
We use personal information to:
- Respond to inquiries and provide consultations
- Fulfill orders (write, prepare, address, and mail cards)
- Communicate about orders, support, and service updates
- Improve our website and services
- Comply with legal obligations and protect our rights
We do not sell your personal information.
4. Client lists and recipient data
When you provide recipient names and addresses for card campaigns, you confirm you have the right to share that information with us for mailing purposes. We use recipient data only to fulfill your order and related support. We do not use recipient lists for our own marketing.
5. Sharing of information
We may share information with:
- Service providers who help us operate (website hosting, email, payments, shipping/carriers such as Canada Post)
- Professional advisors or authorities when required by law or to protect rights and safety
These parties are expected to use information only for the services they provide to us.
6. Cookies and analytics
Our site may use cookies and similar tools for essential functions and to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.
7. Data retention
We keep personal information only as long as needed for the purposes above, including order fulfillment, support, legal, and accounting requirements, then delete or anonymize it when appropriate.
8. Security
We take reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure.
9. Your rights (Canada)
Depending on applicable Canadian privacy law (including PIPEDA and Alberta PIPA where they apply), you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent where consent is the basis for processing (subject to legal or contractual limits)
- Ask questions or raise concerns about our privacy practices
To exercise these rights, email contact@inkthanks.com. We will respond within a reasonable time.
10. International transfers
Some service providers may process data outside Canada. Where that occurs, we take steps appropriate to the circumstances to protect the information.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.
12. Contact
Questions or privacy requests:
contact@inkthanks.com
Ink & Thanks, Calgary, Alberta, Canada